I live in Australia.
I’m at the checkout and the cost of the 2-year Standard Plan is $2.97/month before tax. That’s $71 in total.
However, if that price is USD, it converts to $4.60/month and $110 AUD in total. That’s a big difference.
Can someone clarify?
That’s about right, I did the same - got a subscription in aus but the prices will always show US currency. So the calculation you did is correct and they will bill you 110 (mine was 120 aud)
Had the exact same experience was happy to pay displayed $90 AUD then after check out was charged in USD ;/
For those curious, they’re still doing this. It’s especially annoying because they even mention Australian GST at checkout which makes you think it would be in AUD.
Instead they hide the statement at the below FAQ.
What is the currency your prices are shown in? | NordVPN support
Honestly, it should be illegal for checkout pages not to confirm the currency type somewhere.
Surfshark, Private Internet Access, and Mullvad all correctly list their currency at pricing page or checkout, including as AUD if that’s where you’re visiting from.
Tempted to choose a different VPN purely because of Nord’s dishonesty.
Yep, I just signed up after seeing their ad on telly. Payment page stated around $118 including Australia GST of $10.77.
PayPal notification popped up with payment of $180 AUD.
Very misleading. Hiding the USD in the FAQs or a small disclaimer is dishonest. It should clearly state this is USD.
Got into a chat with customer support who have arranged a refund. Not paying almost $200 for this.
I recently purchased NORD. Whatever I tried it never connected. iPhone and laptop. Doa. Their customer service was terrible. Just sent form letters telling me to try this and that and nothing worked.
Tbh (I might be wrong) most vpns companies always show USD, we as the consumer always have to do the maths ourselves. If I remember correctly, only cyber ghost will show aud pricing but yeah express vpn also displayed USD currency as well.
That’s total BS, irresponsible and intentionally misleading. A company which supposedly looks out for security simultaneously screws its customers.
I completely agree, they have to fix this. Also I heard nord keeps charging even after you cancel the subscription. So yeah for now definitely research into other options 