I am using the free version, but I should be able to use google at least, right? Not even that is loading, infact nothing is loading! Even tho it was working just fine a few minutes ago. This happens time to time on pc but never on the mobile app. And I am not using both the pc and the mobile app at the same time, I know you can’t do that on the free version. Why does this happen and how can I fix it?
Edit: I figured out what was happening! As you might already know, you can’t use Proton vpn for torrents. I knew that too, but I simply had a torrent client running in the background even though it wasn’t downloading anything it was running in the background. I thought this shouldn’t affect the web browser but as it happens, apparently when you have a torrent client in the background whether it’s downloading or not, proton vpn will just stop working everywhere, even on the browser, even if you’re just trying to get to google.
If this happens to you, go to your device manager and see if you have any torrent client running in the background, if you do just end task.
Hi! Indeed that was the case. Unfortunately, very often, torrent clients will keep serving previous torrents thus triggering the limitation over torrent traffic on free servers.
We’ll work thought to improve the usability of our clients to make it more clear why the connection doesn’t work properly.
Yes it was my fault. I didn’t realise it’ll will effect my browser just by having a torrent client in the background.
I’d suggest putting a warning of sorts saying that the user should stop every torrent clients that are in the background even if it’s not downloading.
It really took me months to figure this out lol. This warning could really be helpful to the new users.
It is concerning that Proton VPN Linux does not offer adequate troubleshooting options for users, especially given that the Linux command-line interface (CLI) is limited in this regard. This not only undermines Proton’s commitment to privacy and security, but also highlights an inconsistency in their Terms of Service and Privacy Policy. Linux users are paying the same price for a product that is not up to par and potentially puts their data at risk. The fact that Proton has been aware of these issues for over a year without taking action to address them is even more disconcerting.
I am not sure the OP was on Linux? That said as stated in an other thread about Linux: https://www.reddit.com/r/ProtonVPN/comments/12f1mo4/comment/jfho2ca/?utm_source=share&utm_medium=web2x&context=3
The OP problem is not a security issue either. I am not fully sure what you are referring to.
Thank you and your comment echos ongoing Twitter discussions, GitHub conversations, and interactions with the Proton Security Team. I appreciate your dedication to the Proton team and their vision, a vision I respect and support. My comment is simply a persistent call to action, urging the Proton team to prioritize enhancing the Linux (and overall) user experience and closing the loop on risks to users. While you can direct me to a link that leads to another link, it doesn’t change the fact that this is a genuine request. It’s deflection and your users deserve authenticity.
As for security and existing vulnerabilities, I defer to the expertise of the Proton Security Team to comment on the veracity of such claims, and to the results of our continuous penetration testing, despite Proton’s insistence on stability. The Legal safe harbor policy is designed precisely for this purpose and it’s important to recognize the value of open-source and such policies, as they foster trust between the company and the community. The world has changed since the outdated code that holds the Linux app together with hope and string was constructed. Vulnerabilities don’t exist to the general populace, until they do, and given that the Proton team is 83% more likely to respond to subreddit posts that don’t highlight concerns or dissatisfaction, I’m posting this here because it’s relevant.
Please understand that this is not a critique of Proton services, but rather an invitation for the Proton team to engage in constructive dialogue and address the concerns raised.
You may also refer to my comment on the post you linked: https://www.reddit.com/r/ProtonVPN/comments/12f1mo4/a_detailed_appraisal_of_the_proton_vpn_linux/?utm_source=share&utm_medium=ios_app&utm_name=ioscss&utm_content=1&utm_term=1 I am curious why you felt the need to comment on this post to deflect concerns and yet didn’t take the time to redirect or address the concerns I raised there. This is what I am talking about. Proton should be leading the conversation, not avoiding it.
I was confused by the fact that in a thread about torrenting getting blocked on free servers you pointed out on the insecurity of the Linux client. To the best of my knowledge the current Linux client doesn’t have particular security issues. It has bugs and missing functionalities, and the current architecture is indeed in need of reimplementation.
That’s why we are working since indeed long time on a full reimplementation, and we’re are hiring a third developer (that’s my link) to accelerate this process.
For some reason your link didn’t brought me to your comment. Maybe the Reddit mobile isn’t good. Ok I see you submitted pen testing results. Thanks! Ill follow up with our security team on them.
Appreciate your comment. Many thanks.