They have logged me out of my toddlers tv exactly 5 times now… guess who can’t get into Disney+ and watch frozen?
I’m so over them. I’m like WE JUST WATCHED DISNEY LAST NIGHT!!! How are we logged out this morning? ![]()
Currently dealing with this issue myself. All devices are in the same house, all using the same network ![]()
So we were hit with the household sharing. I argued with my wife that we can’t log into another location because it was going to lock us out. So we were locked out and had to contact Disney to get our account back. Well my wife didn’t listen and she said the Disney person said we could log into another tv and I said no they didn’t know what they were talking about. So now we are locked out of our account again for the second time. I logged out of all devices. We have 5 tvs and only one currently works. We also have two phones and three tablets. Our living room tv no longer works with the adult accounts but we can access our kids accounts. That seems weird if they wanted to lock out our account but we could still use the kids accounts. I didn’t check the other tvs if this would work. My cell phone gave me access even though I’m on WiFi and the location is different than my ip house address, don’t know if that is normal. Why would one tv work in our house but not the other tvs? Wouldn’t it lock out all TVs on the same internet? Now I have to call and see if they can fix my account.
Im new to this problem itsself becuase it just started for me. I just gave my mom the password and she said it said something about the primary household. I didnt even know disney was wanting to crackdown on password sharing
46 days later and somehow I’ve “used up all my household changes” when I’ve never changed my household once. This is unbelievable.
Can I kick users off Disney
Do you have your account set with a password?
We started getting messages about different addresses and all that and a different profile was under our account that we didn’t put there…
I bet somebody’s hacking you!
I set my profile to be called “no more hacking you jerks!”
And put a password on it never seem to have that trouble again.
I bet it’s not really a problem with your account I bet somebody’s hacking it.
Set up a password don’t tell your kids what it is and just change it every once in awhile to try and avoid somebody hacking you
Maybe it’s being shared without your knowledge? Change the password in secret and see if the problem persists
My honest opinion here. The part that changes is not only the IP but the SSID being offered via 2.4Ghz or 5Ghz which are longer/shorter signals that devices use in order to get into the internet. My suggestion from anything constantly changing is to have your own router and bridge to ISP modem. The downside is you’ll have to re-configure this every time an outage is experienced and the modem factory resets. Though if this is the case I’d get a new modem or have a back-up ups plugged in for particular devices you need up during outage’s. The positive side is you have full control over your wireless signal (SSID) that never changes unless the router factory resets.
Hopefully this will help out. I’ve had frontier for years and I’ve only experienced downtime 2 times. Both times are due to hurricane conditions.
This isn’t an airport. You don’t have to announce your departure.
My Xbox is the same issue. My google tv on Teo other tv’s have never had this happen but my Xbox has had it happen twice this week. Annoying
My guess is you have something running via a VPN, either your Xbox or the other devices connecting to D+. There are websites that will show you what your external IP is, it should be the same for all of your devices. Use that and see what shows a different address.
That’s how they explained it: my IP address changes flagged a different “household”.
This happens with me but with Hulu Live TV. Any time my power goes out, I have to chat support to re-sync my IP address to my account. They haven’t given me any trouble with how many times I’ve done it, though. And I guess since my Hulu is bundled with Disney+, I haven’t had a problem logging into that one after a power outage.
I’m tired of having to change my password every time too.
Maybe YOUR devices don’t change all that often, but mine do. It would make more sense for them to take my money and let me use their service in the way that suits me and my family, instead of trying to impose their idea of what constitutes a household or a family.
https://pluralistic.net/2023/02/02/nonbinary-families/#red-envelopes
Mexico here, and yes… about to cancel as I only payed this and other 5 serviced for my parents. if I can’t share with them might as well just get nordVPN and go back to what I did while studying for my degree 12 years ago.
These companies must love losing business.
Password sharing restrictions on other services have resulted in significant increases in new subscribers.
aren’t all streaming services running at a loss.
Not anymore, no.
They sure do. I cancelled and now get all their content for free.
And prices keep going up, while now charging me more and adding ads that I never had before, but if you don’t want ads, you’ve now gotta pay even more.