LetsVPN suddenly suspended my account while I was asleep

VPN
1

So as the title says, they suspended my account for suspicious behavior. I don’t know what happened because I just woke up to that notification. I’m a tourist who’s been here for around 2 weeks now and onto my last week of stay when they suddenly suspended my subscription. I already paid for that 1 month subscription. Need some help on how to resolve this? I’ve temporarily resorted to my backup VPNs.

Apps I’ve been using: instagram, messenger, viber, gmail, outlook, and discord.

Haven’t downloaded anything other than pdfs and ppts, and only uploaded the same plus some photos.

Will my security be at risk due to this?

2

Yeah LetsVPN do that its known. if you upload a lot or download a lot, the AI bans you…

3

Have you tried to contact support?

4

Yeah that’s normal for Letsvpn and apparently they have an automatic ban system that the support agents can’t help with.

5

they just did this to me too today… still super pissed. I also haven’t done anything that i think might trigger it. my membership suddenly expired (i have the one year premium one)

6

Yeah, they do that. If you look at reviews in the app store they all mention it. Customer service, if they ever respond, while say there’s nothing they can do and your devices are locked out forever. And probably won’t refund.

Astrill is disgustingly overpriced, has shit customer service, and is borderline unusable on iOs…but it always works, doesn’t pull this crap, and has not failed me in 7 years while other alternatives I’ve tested—including Lets—always do. I really wish there was a better option, but I’ve yet to find one

7

probably because you were snoring too loud

8

I’ve said this before but LetsVPN is also a Chinese made VPN. I dont know if that matters, but its something to take into consideration.

9

Well, their servers are in Beijing, what do you expect?

10

Reading the comments it’s weird that you’re not the only one and many people here recommend Let’s VPN, I’ve never used it but now I want to use it less lol

11

confirmed, same thing happened to me. never had a problem for a year and then suddenly says suspicious activity and account expired. I cant even log out of the application. tried reinstalling application and it auto logs in to account. what the fuck

12

Will my security be at risk due to this?

No. LetsVPN is just sorta shit. It was massively astroturfed on this sub over the past year. And then actual people who used it, and then had their paid accounts randomly suspended, started complaining.

13

And what did support say?

14

Ask yourself why LetsVPN is one of the few you can download from Chinese app stores and pay for using WeChat and AliPay.

It’s registered in Canada and has a single director - Hong Lei . I’m guessing this person may have some connections with China…

15

Why do you use it? Just get an esim from holafly (and if you must Expressvpn)

16

eu uso esse

https://www.streamgorge.guru/click?offer_id=30494&pub_id=257318&pub_click_id=ADD_CLICK_ID_HERE&site=PASS_SITE_HERE

17

I mean, it is illegal to use a VPN to circumvent the great firewall, which is what you were doing.

18

Using a VPN is a big no-no in China, maybe LetsVPN is taking this into consideration.

19

Let’sVPN is known for having a shitty algorithm who autobans users if they see a “suspicious amount of activity” and is an extremely shitty system, it does so many false positives, if you contact support they will have it fixed, but I would suggest you to consider canceling the subscription and check if there’s a better one available like NordVPN

20

They do it even if you don’t, even if you’re just a regular user. It’s a borderline scam.