One of my co worker when taking customers orders always press the loyalty number button at the end and type.in there own phone number and take the points to there own rewards account is this fraud?!?
You didn’t see shit. Mind your business.
Do you really care about another peasant lowly wage worker like yourself stealing pennies on the dollar from multimillion/billion dollar companies? Get a grip.
Girl I went to school with did this when she worked at petco. Was sued for over 200 grand lol.
With more and more franchises getting rid of their employee discounts, expect more and more employees to do this or just straight up just steal food. Atleast by using points, inventory will be fine
almost every employee does it at my store. absolutely no one cares lmao.
Snitches get stitches
Yes, but do we really care?
I couldn’t care less if the customer doesn’t have rewards account. But if they’re doing that instead of using the customer’s account, then it’s fucked up cuz you’re not stealing from the company, you’re stealing from the customer.
If the company ever finds out, well they can easily just fire and leave it at that and not care because it’s not REALLY a loss since it’s all points that woulda been given out anyway, obviously not usually to just one person but still. So technically it’s not stealing from the company, but it is stealing from the customer if those customers actually had the rewards account and jackass over here refuses and uses his/hers instead.
That is nothing compared to what used to happen back in the days before online orders when almost all deliveries were cash.
Not all the managers doing that at my store while I worked there
That is a really BIG NO NO, if & when they get cause that is 100% a Fireable offense and they will get black listed with PH for life as well as lose there rewards account
You need to report that immediately. That is definitely a fireable offense, it’s fraud. It’s not right to steal from the company you work for, report it.
If they want to loose their job they should keep it up
A lot of these systems have triggers to alert on things like this, unfortunately. It may catch up - it may not?
Grab some popcorn 
I used to do this all the time when customers placed an order in store.
Yes it is, and they will likely get caught.
I worked for a different company with rewards (OfficeMax). We had a cashier who was great. Regularly got protection plans, upsell, really friendly. Just a great cashier. Then one day, loss prevention shows up with the police. She had been putting in a handful of her own rewards accounts and using the gift cards.
Corporate was able to track the particular rewards accounts she was using. It started innocently, she’d create a new account even if they said no just to boost rewards attachment. Then she started using the rewards. She also used her employee discount with the rewards gift cards, which also tracked.
I have no doubt Pizza Hut can do the same.
As to what you should do. It’s certainly a violation of ethics. The degree depends on whether they are replacing a customer’s rewards. If replacing a customer’s rewards, they are stealing from their customers and are a general piece of shit. If the customer didn’t put rewards in, there really isn’t a victim here (unless the person is avoiding offering rewards outright).
If they are doing it to all orders it will get flagged at some point and the person could end up getting screwed, it’s a dumb idea to do to all orders.
Yes, but also no. Some places still don’t actually think about this in terms of policy, so while it may seem morally or ethically wrong, if it’s not being actively used by the customer, it ceases to exist, so the coworker is really just accepting the rewards as a safeguard in case anybody stiffs on tips. If it’s not explicitly stated in the policies, then they shouldn’t be punished for it, but if it’s found out you guys might get some new policies
Well I read in the rules of the rewards program and basically if you purchase something and you have your account cred. Attached you’ll get the points but if another transaction is made with your account attached within a 4 hour period it’s flagged as fraud. Now the length of investigation made on PH differs Id guess. But your account would more than likely be shut down. With your name going into a registry to flag if another account with the name tries to be created. Lastly I’m just going to say this, use good judgement and a VPN 