Problem fix on Mac, possible solution

Hey everyone,
I had the problem for a long time that CyberGhost just wouldn’t work on the Mac.

But then it occurred to me that there is also a version from the Appstore, so I decided to try that one.
This then worked without any problems. It also has all the features you paid for.

Nevertheless, you have to delete all CyberGhost files if you have already downloaded the variant from the website.

You have to install the program “AppCleaner” from this Website : https://freemacsoft.net/appcleaner/

Once you have the program installed you just drag the CyberGhost file in there and delete everything.
Then you can install, log in and use the version from the Appstore as normal.

I hope this can help at least some people, at least it was the solution for me.
If you have any further questions, just write a comment.

I had a similar issue today where CyberGhost 8 on my MacBook Pro 2012 was eating 85–125% of my CPU and all my memory, causing it to lock up. I booted into Safe Mode, deleted the app and VPN profile, but the problem came back! I ended up using AppCleaner to completely uninstall it, and it showed me a bunch of leftover files, including a 2GB file in ~/Library/Application Support. After deleting everything and restarting, I reinstalled CyberGhost, and it’s been working perfectly—no more CPU or memory spikes. Thanks for recommending AppCleaner u/Heisenberg5501

https://preview.redd.it/2q5kv8d2j3ee1.png?width=905&format=png&auto=webp&s=c9b5b02e33a46767e1ecbbc3d7bdbf983334e249

Not sure where you found this, I can only find an app for iPhone or iPad. Not for iMac. Please send link so I can get my Cyberghost working again.

https://apps.apple.com/de/app/cyberghost-vpn-wlan-schutz/id583009522

hopefully it works, otherwise it’s just a region-dependent shit again

That’s the one I found too, it’s not compatible with my device it says. Apparently it needs macOS 11 and an Apple M1 chip to work on iMac. I’m running 12.6 but I’m having Intel chip. Bugger…

so you can not install it ?

Nope, I contacted support because I can’t install Cyberghost for the moment and I still have 3 years subscription. When I install from download it starts eating all my RAM making my computer extremely slow. Also Cyberghost is not responding so I can’t use it. I have to uninstall to get my computer working properly.

How do you uninstall it ?

First make sure you quit Cyberghost so it’s not longer active. Then go to Finder/Applications/Cyberghost, right click and move it to the trash bin.

Try the Programm AppCleaner to uninstall, there u can uninstall everything.