School Chromebooks…

VPN
21

Please stop pretending that every person in the workforce is capable of troubleshooting Windows drivers, or determining why a VPN isn’t working properly

Bro I gave specific examples of the extremely basic shit I’m talking about. Like knowing how to OPEN FILE EXPLORER or how to click and drag with a mouse. I don’t know who you’re arguing with here but it’s not me.

I spend hours every day at my company training my users on the most basic shit, and they love me for it because I teach them kindly and with the understanding that it’s not their fault they don’t know how to use this stuff, NOBODY EVER TAUGHT THEM HOW. We have an education problem, not a stupid user problem, they are perfectly capable of learning if you sit down and take the time to walk them through WHY you do what you do. Hell, even something as simple as giving them a link to typingtest.com absolutely blows their mind, the concept of practicing didn’t even occur to them until someone suggested it might be worthwhile if they want to get better at typing.

I’ve watched the average skill level rise at my workplace over the past year, I don’t get password reset requests anymore because I physically pointed to the “forgot password” button and asked them to click on it, then stood back and made them read and follow the instructions.

I’m not mad at the users for wanting the smooth experience of a Chromebook, I believe they should absolutely have that option to buy, but in a school, I feel it’s important to learn how to troubleshoot. It’s where I learned, it’s where all my coworkers learned, and it’s where the incoming generation tells me to my face that they didn’t learn because everything just works now but we don’t actively teach computer classes anymore.

ChrOS solves a solveable problem efficiently. Saves time and money per-user. And makes us look like rock stars because things just work - and when they don’t, we can fix it and NOTHING changes for them

Great for us, great if you can use it for a business, kids need to learn how to use computers in general to be effective in the workforce, solving every problem instantly for them is not education

22

i know. i own a thinkpad, and i think i could KO someone with it before it breaks LOL

23

most likely. Bell Gigahub router if it Helps, but even before we swiched providers… sigh. and im the family tech guy. i might yeet that thing out the Window lol

24

We’re definitely fighting the same battle. Thankfully I haven’t run into many who struggle with file explorers. I’m sure in a school the issue is quite different as most of the kids are used to being spoon-fed content on iPads rather than learning how to find what they need on their own. my business users are older, but at least have some grasp on the basics.

I totally agree that education is important, especially in the more general “how to operate a computer” sense - if they’re not learning how to use and structure files and folders, they definitely won’t make it, and ChrOS is just another operating system they’d fail at. In all seriousness, good on you for taking the time and care to instruct.

When i say safety-rails/training-wheels, it’s meant in a protective sense. If they manage to break something, it’s a much more straightforward process than Windows (nevermind Mac) to get ChrOS back up and running. If they ignore their training and click on a bad link in their email, sandboxing keeps it secure, if the malware can run at all. I have a lot of older (60+) users who have difficulty adapting to major changes (a la win7 to 10, and 11), and suffer from decision paralysis when too many options are presented. They thrive on ChrOS because it limits their options to only what they need, so they can focus on completing their tasks rather than fumbling through menus and wondering where they left certain files.if i expect them to just deal with common windows jank and inexplicable changes (forcing OneDrive for example), their experience suffers, a therefore so does mine and anyone who works for me.