Hi
I am a relatively new user. Surfshark works very well most of the time, but occasionally leaves me vulnerable to observation.
Observations:
- Surfshark initially working, connected to multi-hop VPN, kill switch working
- Phone discovered with surfshark not running: Evidence:
- no notification in notifications like there normally is,
- no surfshark icon along the top of the phone screen,
- no key icon along the top of the phone screen to indicate that a VPN is running
- surfshark not evident when I use the square box at the bottom of the phone screen to show me all the running apps for me to choose one and bring it to the foreground
- Starting surfshark app acts like the app is starting from scratch and making a connection
- Naturally I find:
- My public IP address identifies my ISP
- Connections to torrent trackers blocked
- Torrent app stops sharing data
- What I think I want
- Surfshark never to stop running, but I do understand that it may be the android OS that is letting me down
- Set up the android phone to use the “Android native kill switch” as mentioned in the surfshark app in settings/VPN settings
Technical details
- Phone Huawei FIG-LX1
- Phone build number 9.1.0.235
- Kernel version 4.9.148
- Android version 9.1.0
- Internal storage 1.72 GB free out of 32 GB
- RAM 3 GB
Any ideas?
Thanks
Vince