Hey everyone. I’ve been debating getting proton for about 6 months and finally last night I pulled the trigger. Well now trying to download things I’ve ran into a problem.
When downloading files any file or application from any source I’m getting a max of 60kB. But often it’s in the single digits.
How ever when I stream video I can stream a 4k video at 60fps and it is fine without stuttering.
I can’t find a solid solution online.
Since yesterdays outage, ProtonVPN servers in the US have been extremely slow and unusable. Usually I get 400mbps from the US servers. I am in the EU
What OS are you using? What connection protocol are you using? Are you using Secure Core?
We do not limit the bandwidth of your connection, so connection speeds may be influenced by many other factors such as your native ISP speed, location, server load, network setup, etc. You could try some of the tips in this guide to improve your connection speeds: https://protonvpn.com/support/increase-vpn-speeds/
Contact us at https://protonvpn.com/support-form if we can be of further help.