PIA doesn’t work with TMobile Data?

VPN
1

It works fine with my wifi, but on it never connects to any servers when im on my mobile data. Is this a known issue ?

2

Yeah. I just tried it and it fails for me as well. Odd.

3

Works fine for me, but I am using the newer app and WireGuard as protocol.

Try that?

4

UPDATE : its a wireguard issue, it works fine on OpenVPN protocol

5

T-Mobile, Android, connecting just fine to any node I select using Wireguard as protocol.

6

I am sorry to hear that this is happening when you connecting over your Tmobile data. Can I ask does your issue occur when you are connecting over a specific connection protocol or server location? If you have not tried please change the protocol that you are connected to: WireGuard, OpenVPN or IKEv2.

If your issue still persists please contact our support team here: https://cyberghostvpnsupport.zendesk.com/hc/en-us/requests/new with more information about your issue and setup.

7

Mine’s working fine. Currently set for OpenVPN on the Pennsylvania server.

8

I have noticed if you transition to mobile data whilst connected it seems to stay connected. I will be testing this more tomorrow but I can confirm the same issue with the wireguard protocol and does connect correctly with openvpn.

9

This has happened to me on Wireguard for the last few weeks. Since then, I’ve been running OpenVPN.

10

I have t mobile and it’s working for me🤔

11

Using Google Fi in dallas,tx same issue. Not sure the network being used. Will try turning off wire guard… on android

12

I’m loosing my mind as well! What is going on

13

My app is up to date and have always used WireGuard, i think tmobile is blocking connections to PIA

14

Tmobile here as well. Rebooted phone. I am on ios v17.6.1. Wireguard did not work to FL but OpenVPN did work.

Not OP

15

Not OP but having same issue. I am on TMobile and I can connect to any server using OpenVPN or IKEv2, however no servers will connect if I select WireGuard. I am using iOS 17.6.1 and PIA app v3.25.1

16

Good to know. Thanks.

17

Thank you!!! This fixed my issue

18

Can confirm. This was the issue for me.

19

Sorry to be the bearer of bad news, but if T-Mobile blocked PIA I would not be able to connect, but I am. There must me something else going on.

Maybe the iOS app has a bug or something.

20

Same exact situation for me. Any servers. Fails on wireguard but works on openvpn. iOS 18.1 beta