Why doesn’t fortinet just ‘support’ their VPN client? I’ve waited 9 months for them to fix the ‘remember me’ issue then when upgrading the clients it would knock out their network if already connected
I was told either ‘do outside of hours’ (have they heard of WFH?) of pay them to use the buggy paid client for support for features I don’t care about
Anyone having this bad experience?
Why doesn’t fortinet just ‘support’ their VPN client?
Because support costs money?
That’s how it typically goes with most companies.
I’ve waited 9 months for them to fix the ‘remember me’ issue then when upgrading the clients it would knock out their network if already connected
I use the free VPN client, although not that often. Can you elaborate on the issue you are experiencing?
I pay enough as it is, you will see a post above to not give my users a bad experience I wrong a long powershell script to upgrade users clients, when told by support ‘do out of hours’ when I manage an international company is just not good enough, like they never heard of wfh
Without my script and if a user was logged into VPN it would completely knock out their network drivers, try and deal with South Africa, Greek, Spanish and German users in that way
Awful software, 7.2.1 the only one that worked without bugs had major security issues and only 7.2.5 (9 months later) did they fix the ‘remember me’ issue
Having to create this script over two days is not acceptable at Enterprise level
Set-Service -Name “FA_Scheduler” -StartupType Disabled
Stop-process -name “fortiSSLVPNdaemon” -force
Start-Sleep -Seconds 10
taskkill /im FortiVPN.exe /t /f
taskkill /im FCDBLog.exe /t /f
taskkill /im FortiSettings.exe /t /f
taskkill /im FortiTray.exe /t /f
Get-Process -Name “scheduler” -ErrorAction SilentlyContinue | Stop-Process -Force
Write-Host “Installing FortiClient VPN…”
Start-Process Msiexec.exe -Wait -ArgumentList ‘/i FortiClient.msi /quiet /norestart’
Write-Host “FortiClient VPN installed.”
Start-Sleep -Seconds 5
Set-Service -Name “FA_Scheduler” -StartupType Automatic
$vpnKeyPath = “HKLM:\SOFTWARE\Fortinet\FortiClient\Sslvpn\Tunnels\COMPANYVPN”
if((Test-Path -LiteralPath $vpnKeyPath) -ne $true) {
Write-Host “Creating VPN profile…”
New-Item -Path $vpnKeyPath -Force -ErrorAction SilentlyContinue
}
Write-Host “Configuring VPN profile…”
New-ItemProperty -LiteralPath $vpnKeyPath -Name ‘Description’ -Value ‘whateveryourcompany’ -PropertyType String -Force -ErrorAction SilentlyContinue
New-ItemProperty -LiteralPath $vpnKeyPath -Name ‘Server’ -Value ‘vpn.yourcompany.domain:443’ -PropertyType String -Force -ErrorAction SilentlyContinue
New-ItemProperty -LiteralPath $vpnKeyPath -Name ‘promptusername’ -Value 1 -PropertyType DWord -Force -ErrorAction SilentlyContinue
New-ItemProperty -LiteralPath $vpnKeyPath -Name ‘promptcertificate’ -Value 0 -PropertyType DWord -Force -ErrorAction SilentlyContinue
New-ItemProperty -LiteralPath $vpnKeyPath -Name ‘ServerCert’ -Value ‘1’ -PropertyType String -Force -ErrorAction SilentlyContinue
New-ItemProperty -LiteralPath $vpnKeyPath -Name ‘sso_enabled’ -Value 1 -PropertyType DWord -Force -ErrorAction SilentlyContinue
New-ItemProperty -LiteralPath $vpnKeyPath -Name ‘use_external_browser’ -Value 1 -PropertyType DWord -Force -ErrorAction SilentlyContinue
Write-Host “VPN profile configured successfully.”